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DOJ to Revisit ADA Title II and III and What It Means for Digital Accessibility

The U.S. Department of Justice plans to reexamine ADA Title II and III regulations, signaling potential changes in digital accessibility standards that could redefine compliance expectations for organizations .

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Published By

Ajay Sohal

Published On

November 6, 2025

In October 2025, the United States Department of Justice (DOJ) announced that it will “re-examine all” regulations under the Americans with Disabilities Act of 1990 (ADA) Title II (public entities) and Title III (public accommodations) on a yet-to-be-determined timetable. While details are sparse, this decision signals a major shift in digital accessibility compliance. For organizations and businesses operating in or engaging with the US market, the implications are significant.

This blog explains why this regulatory review matters, what it could mean for web and mobile accessibility, and how proactive organisations can prepare. 

Why the DOJ ADA Review Matters for Digital Accessibility

Until now, the ADA regulations have been more explicit for public entities (Title II) than for private businesses/public accommodations (Title III) in the digital space. In April 2024, the DOJ published a final rule under Title II requiring state and local governments to make their websites and mobile applications accessible to people with disabilities. That rule mandates conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA technical standard for certain digital assets. 

However, Title III still lacks a uniform, detailed regulation for web accessibility: the DOJ issues guidance and brings enforcement actions, but private organisations face more uncertainty. The current review, therefore, suggests regulatory changes ahead that may clarify obligations, intensify enforcement, and raise the stakes for digital accessibility compliance.

Understanding ADA Title II Digital Accessibility Requirements

Under Title II, the April 2024 final rule amends the DOJ’s regulation to require state and local government websites, mobile apps, and other digital content to meet WCAG 2.1 Level AA. The deadlines are:

  • April 24, 2026, for public entities serving populations of 50,000 or more 
  • April 24, 2027, for public entities serving fewer than 50,000 people

The rules also include exceptions for archived web content, pre-existing conventional electronic documents (PDFs, etc) posted before the compliance deadline, third-party content, and posts on social media made before the deadline. Importantly, the rule applies even where a private vendor operates the digital asset for the public entity.

The rule is significant because it marks the first time the DOJ adopted a specific technical standard (WCAG 2.1 Level AA) in regulation for digital accessibility. For digital-first organisations, government portals and agencies, this is a major compliance shift.

ADA Title III and Digital Accessibility Challenges

By contrast, Title III, covering businesses open to the public (“public accommodations”), does not yet have a formal regulation that mandates websites or apps meet WCAG. The DOJ’s guidance under Title III explains how the ADA applies to digital presence, but leaves flexibility in how organisations achieve accessibility. 

That lack of specificity has created risk: enforcement actions (settlements) show the DOJ expects digital accessibility and may rely on WCAG as the benchmark, even without a formal rule. The upcoming regulatory review may address that gap, clarifying technical standards, timelines, and potential liabilities for private sector digital assets.

What the DOJ ADA Review Could Mean for Digital Accessibility

While the actual regulatory changes are unspecified (timetable = TBD), the review announced by the DOJ opens several potential outcomes relevant to digital accessibility:

Clarified technical standards

The review may formalise how digital assets must conform to accessibility standards (for example, WCAG 2.2 or WCAG 3.0 in the future), and whether compliance will become mandatory for private organisations under Title III. Given that the Title II rule already uses WCAG 2.1 Level AA, the review may extend this standard.

Defined timelines for compliance

Just as public entities under Title II received deadlines (2026/2027), the review may set timetable obligations for the private sector web and mobile content. Clients will need early preparation.

Expanded enforcement risk

Stricter regulations might make enforcement more aggressive: litigation, settlements, and reputational risk increase. Review commentary suggests that even entities covered under Title II will need to ensure digital accessibility is treated as part of “programs, services, and activities”.

Global ripple effect

US regulatory shifts often influence international partners and multinational corporations. Even if your clients are non-US, having a US standard may create benchmark obligations or expectations by investors or global stakeholders.       

Market demand for services

For accessibility consultancies, the review presents an opportunity: organisations will need auditing, remediation, digital policy development, and monitoring services. Staying ahead of regulation becomes a competitive differentiator.

A timeline infographic showing all the major changes that have happened with the Americans with Disabilities act since its inception in 1990 to the present year.
Americans with Disabilities Act Timeline Infographic

ADA Timeline Till now

The Americans with Disabilities Act has gone through multiple changes since its inception. Here are some of the major milestones the law has seen through. 

A) July 26, 1990: The Americans with Disabilities Act (ADA) becomes law

The ADA establishes civil rights protections for people with disabilities in employment, public services, and public accommodations, forming the foundation for all future digital accessibility obligations.

B) July 26, 2010: DOJ issues an Advance Notice of Proposed Rulemaking (ANPRM) on web accessibility

This was the first time the U.S. Department of Justice formally acknowledged that Titles II and III of the ADA apply to websites and digital content, signaling the start of the federal digital accessibility rulemaking process.

C) October 2018: DOJ letter to Congress confirms ADA applies to websites

Even without a finalized regulation, the DOJ affirmed that websites of public accommodations fall under Title III obligations, effectively solidifying ADA coverage for digital spaces.

D) January 15, 2019: Robles v. Domino’s Pizza ruling

A landmark federal appeals court decision holds that websites and mobile apps of businesses with physical locations must be accessible under the ADA. This case reshapes digital compliance expectations for the private sector.

E) April 24, 2024: DOJ finalizes Title II Web and Mobile Accessibility Rule

For the first time, the DOJ sets a binding standard, requiring state and local government websites and mobile apps to conform with WCAG 2.1 Level AA. This marks the first codified digital accessibility regulation in ADA history.

F) October 2025: DOJ announces plan to re-examine all ADA Title II and III regulations

The DOJ confirms it will review every ADA regulation, including digital accessibility standards, on a yet-to-be-determined schedule, potentially setting the stage for new web accessibility rules for private businesses.

Digital Accessibility Compliance Checklist for ADA Changes

Here is a practical digital-accessibility readiness checklist that you can follow to prepare of any new changes to the ADA:

  1. Identify all digital assets: websites, apps, documents, interactive features, and third-party vendor platforms.
  2. Conduct a baseline audit: assess conformance with WCAG 2.1 Level AA (start with high-impact assets) via accessibility audits.
  3. Map remediation needs: categorise assets by risk, impact, and remediation effort.
  4. Develop an accessibility policy and governance framework: assign roles, update vendor contracts, and embed accessibility in procurement and development life-cycle.
  5. Train teams: marketers and content authors, UX/designers, developers, QA/testers, and vendor management.
  6. Prioritise accessibility enhancements: fix high-impact issues first (navigation, keyboard access, alternative text, video captions).
  7. Monitor regulation: stay informed about DOJ updates for Title III and future digital-accessibility obligations.
  8. Document everything: audit reports, remediation roadmap, vendor compliance, and ongoing monitoring.
  9. Embed continuous accessibility testing and user feedback: accessibility is not a one-time project.
  10. Communicate commitment: publish an accessibility statement, remediation plan, and inclusive design page to show stakeholders you are proactively managing digital accessibility.

Why Proactive ADA Compliance Matters for Digital Accessibility

The DOJ’s decision to review all ADA Title II and III regulations signals that digital accessibility regulation is entering a dynamic phase. Waiting for deadlines or formal regulation under Title III is risky. Organisations that treat accessibility as an ongoing strategic priority will be better placed when new rules arrive. For digital accessibility service providers, the moment is one of heightened relevance: clients will increasingly seek trusted guidance.

Globally, US regulatory changes often set benchmarks. Multi-national organisations, or Indian organisations serving US or global users, should watch this carefully. As digital experiences grow, accessibility will increasingly matter for brand trust, regulatory compliance, litigation avoidance, and inclusive user-experience design.

For organisations navigating this space, the key is to act now: audit digital assets, build remediation roadmaps, embed accessibility governance, engage expert support, and monitor regulatory developments. At Pivotal Accessibility, we stand ready to guide organisations through this evolving landscape and help turn compliance into a competitive advantage.

If you would like to discuss how to prepare your organisation’s digital presence for the next wave of accessibility regulation, feel free to reach out to us. The future of inclusive digital design is here; let’s lead it together.